Shipping and Delivery Policy

Shipping & Delivery Policy – Voliwin

Effective Date: 1^st April 2026

At Voliwin eCommerce, we aim to deliver your orders safely and on time. This policy explains how shipping and delivery are handled.

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Timeline

• Estimated delivery time: 3–7 business days depending on location.
• Remote or rural areas may take longer.

3. Shipping Charges

• Shipping charges (if any) will be shown at checkout.
• Free shipping may be available on selected products or offers.

4. Delivery Partners

• We use trusted third-party courier and logistics partners for delivery.
• Delivery timelines depend on their service availability.

5. Order Tracking

• Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
• Customers can track their order using the provided tracking link.

6. Delivery Attempts

• Courier partners will make 2–3 delivery attempts.
• If the customer is unavailable, the order may be returned.

7. Incorrect Address

• Customers must provide accurate shipping details.
• Voliwin is not responsible for delays or losses due to incorrect or incomplete addresses.

8. Delays in Delivery

• Delivery may be delayed due to:
  • Weather conditions
  • Transport issues
  • High order volume
  • Unforeseen circumstances
• Voliwin is not liable for such delays but will support in tracking.

9. Damaged Package on Delivery

• If the package appears damaged, customers should:
  • Refuse delivery or
  • Record an unboxing video
• Report the issue within 24–48 hours as per our Return Policy.

10. Contact for Support

For shipping-related queries:

Voliwin eCommerce
Email: voliwinshopping@gmail.com, voliwin.india@yahoo.com

Phone: +91 9481916726

Address: 2^nd Cross, Araleri Main Road, Malur – 563130