POTTERY & CERAMIC CRAFTS TECHNOLOGY TRAINING PROGRAM

Terms & Conditions for Consultancy Services

Important Training Note

1. All practical demonstrations during the training program will be conducted using Laboratory, R&D, Pilot-Scale, and Training Equipment available at the training center.

2. Industrial-scale production demonstrations, commercial plant operations, and large-scale manufacturing practices may be explained through case studies, videos, plant layouts, process flow charts, and technical presentations where applicable.

3. On-site industrial practical training, commercial plant installation guidance, commissioning support, and factory-level hands-on training are not included in the standard training program.

4. Participants who require on-site industrial practical training at their own production unit, factory, farm, laboratory, or processing plant may avail specialized technical support services from Voliwin.

5. On-site visits, installation supervision, production trials, process optimization, commercial production guidance, and technical consultancy services will be provided at an additional cost.

6. Charges for on-site practical training and consultancy services shall be based on:

   • Number of training days

   • Project size and production capacity

   • Technical expert requirements

   • Travel, accommodation, and local transportation expenses

   • Equipment installation and commissioning support requirements

7. A separate quotation and service agreement will be provided before commencement of any on-site industrial training, consultancy, installation, or commissioning services.

8. Voliwin reserves the right to schedule on-site assignments subject to expert availability and project requirements.

By purchasing any consultancy, training, mentorship, project guidance, or advisory service from Voliwin, the customer agrees to the following Terms & Conditions.

1. Service Confirmation After purchase, our team will contact you within 48 working hours to collect your project details, requirements, queries, and consultation preferences. Consultations may be conducted through:Online Meeting, Phone Call, Video Conference, Offline Face-to-Face Meeting, Onsite Visit (if applicable): 2. Non-Refundable Polic, All consultancy, mentorship, training, advisory, industrial guidance, and project consultation fees are strictly non-refundable under any circumstances once payment is completed. 3. Transfer of Consultancy Service Customers are allowed to transfer their purchased consultancy service to another industry, project, or business category only before the consultation process officially starts.Once the consultancy session, technical discussion, guidance process, training, document preparation, or advisory work has started, transfer requests will not be permitted.4. Consultation Scope The consultancy service includes guidance related to: Business Setup Industrial Projects  Agro Land Development Resort & Tourism Projects Livestock & Dairy Development  Machinery Guidance Branding & Marketing Production Improvement Product Development Process Upgradation Skill Training & Mentorship Our guidance is based on practical industrial experience and available information shared by the client. 5. Additional Consultation Requirement If the customer requires: Additional technical support  Extra consultation hours Advanced training New project guidance Further documentation support Additional sessions beyond purchased duration then a new consultation session/package must be purchased separately.6. Breakup / Split Consultation Customers are allowed to divide their purchased consultation duration into smaller sessions based on mutual scheduling availability. Example: A 1-hour session may be split into two 30-minute sessions. Half-day and full-day consultations may also be scheduled in phases.  7. Working Hour Definition Half-Day Consultation = 3 Working Hours, Full-Day Consultation = 6 Working Hours, Travel time, waiting time, and field visit time may be considered separately depending on the project location. 8. Onsite Visit Charges For onsite industrial, agricultural, resort, tourism, livestock, or project visits: Travel charges Accommodation charges Food & local transport charges may be additionally applicable and payable by the client. 9. No Guarantee Clause Consultancy and guidance services are advisory in nature. Business success, approvals, profits, licenses, subsidies, production results, or market performance depend on multiple external factors and client mplementation. Voliwin does not guarantee: Government approvals Subsidy sanction Business profit Product sales Loan approval Market success 10. Client Responsibility Clients must provide accurate information, documents, project details, and business data required for consultation and advisory support. Any wrong or incomplete information provided by the client may affect guidance quality. 11. Training & Intellectual Property All consultancy materials, guidance methods, training content, project ideas, reports, and business strategies shared by Voliwin remain intellectual property of Voliwin unless otherwise agreed in writing. Unauthorized resale, recording, copying, or commercial redistribution is prohibited. 12. Appointment & Rescheduling Consultation appointments must be scheduled in advance. Rescheduling requests should be informed at least 24 hours before the scheduled meeting time. Acceptance of Terms By clicking “Purchase”, “Book Now”, “Proceed”, or making payment for any consultancy service, the customer automatically confirms that they have read, understood, and agreed to all Terms & Conditions mentioned above. 14. Jurisdiction All legal matters, disputes, claims, or proceedings related to consultancy services shall be subject exclusively to the jurisdiction of Malur, Karnataka only. 15. Contact For support, scheduling, or consultation-related communication, customers may contact the Voliwin support team through official communication channels only.