Cancellation Policy

Cancellation Policy – Voliwin

Effective Date: 1^st April 2026

1. Cancellation Availability

Orders can be cancelled only before dispatch.

2. No Cancellation After Shipping

Once the order is shipped or dispatched, cancellation is not allowed.

3. Request Process

Customers must request cancellation by contacting support with Order ID and details.

4. Approval Condition

All cancellation requests are subject to order status and approval by Voliwin.

5. Refund for Cancelled Orders

If approved, refunds will be processed within 5–7 business days to the original payment method.

6. Failed Transactions

If payment is deducted but order is not confirmed, the amount will be automatically refunded.

7. Non-Cancellable Orders

Cancellation is not allowed for:

• Orders already dispatched
• Customized/special orders (if any)
• Bulk or promotional orders (if specified)

8. COD Orders

Cash on Delivery orders can be cancelled only before dispatch.

9. Misuse of Cancellation

Repeated cancellations may lead to restriction or blocking of COD service.

10. Contact Support

For cancellation requests:
Voliwin eCommerce
Email: voliwinshopping@gmail.com, voliwin.india@yahoo.com

Phone: +91 9481916726

Address: 2^nd Cross, Araleri Main Road, Malur – 563130